Worries and feedback

Q: I don’t like the answer that Tax Foresight / Employment Foresight produced. What can I do?

A: If the issue is that you disagree with the prediction, please provide that feedback from the result page. This will help us to make our software better. If the issue is that the result is not helpful to your client, you should consider going back through the questions to see if you can make a case for responding to one or more of the questions differently. If so, you can compute again and see if the result is more agreeable for your clien

Q: What happens if I rely on the software and the answer it gives is incorrect?

A: Our software is meant to be an additional research resource for professionals seeking to make informed judgments. Much like human tax advisors and employment lawyers, Tax Foresight / Employment Foresight will not make perfect predictions. Tax and employment professionals using the software in combination with their own informed professional judgment will make better predictions than unaided professionals.

Q: How do Tax Foresight and Employment Foresight benefit me by reducing time spent on a file, when I charge hourly?

A: All professionals aspire to give the best possible advice to their clients. This takes time. Tax Foresight and Employment Foresight allow professionals to spend their time as productively as possible to provide outstanding advice, including exploring variations on the client’s facts and providing legal risk assessments and sensitivity analyses. Knowing the relative strength of their case, professionals and their clients can proceed confidently or cautiously as the circumstances dictate

Q: Why would a client pay me to use this system when they could pay for access themselves and get their own answers?

A: Using Tax Foresight and Employment Foresight appropriately requires exercising professional judgment in presenting information to the system. Particular Tax Foresight and Employment Foresight results are based on the information provided by the user. Moreover, professionals bring to bear their own experience and judgment to the predictions made by Tax Foresight and Employment Foresight, which would be missing if a client relied on Tax Foresight and Employment Foresight directly. For these reasons, the software is currently being marketed directly to tax and employment professionals.

Q: Is there any way to verify whether Tax Foresight / Employment Foresight's reasoning is correct when I get an answer?

A: The only way to truly verify the correctness of the software's reasoning is to take a case to court and have a judge officially render judgment. Short of this, the usual methods of legal research can be used to assess the reasonability of the software's answer. A great place to start is to examine the similar cases and references identified on the results page.

Q: I don’t believe that judicial judgment can be predicted in this way. Machines can’t think like judges. How can the software deal with the nuances of real life cases?

A: Machines have learned to play chess, Jeopardy, and Go better than the very best human players. Tax Foresight and Employment Foresight can synthesize the lessons from a vast body of case law in a manner different from how human lawyers approach the law. The software is useful to the extent that it can bring its special advantages to bear on the problem at hand - predicting how judges will decide new cases. Our experience suggests that it is very good at this.

Q: Are you trying to replace lawyers and accountants?

A: No, we are not trying to replace lawyers and accountants. Lawyers and accountants are our happy customers and biggest fans. We are producing tools that make professionals better. Using Tax Foresight and Employment Foresight, professionals will make fewer mistakes, identify weaknesses in their clients’ cases more quickly, and can do the work necessary to shore up those weaknesses. Tax Foresight and Employment Foresight make the law clearer with positive implications for the rule of law, including greater transparency and access to justice. Our tools facilitate access to justice because lawyers and accountants can be more confident about advising their clients of the wisdom of settling on particular terms

Q: Are these tools going to be made available to the public?

A: Our software is currently being marketed to tax and employment professionals on an annual subscription basis. If you are a tax or employment professional who would like to learn more about the system and how it will be of value in your work, please visit our pages Tax Foresight or Employment Foresight.

Safety and privacy

Q: How much of the information I input into Tax Foresight / Employment Foresight is stored? For how long? What is it used for?

A: To continue to improve the product and for your future reference, we store information in the system indefinitely. This information is used as a resource for users to return to their own past Classifications should the need arise. We also use aggregated information to assist us in improving the predictions of the software and to enhance the user experience. The system never prompts for client identifying information and users should not enter such information into the system.

Q: Can the government request access to the Classifications that I save on the system? Will the CRA (or anyone else) have access to any of the software's data collected from customers?

A: Tax Foresight and Employment Foresight are legal research tools that users consult to understand how the courts might decide a case with certain facts. Tax Foresight and Employment Foresight queries are by their very nature generic and do not necessarily relate to an actual case or client. The system never prompts for client identifying information and users should not enter such information into the system. To date we have never disclosed any user information to any third party and we will take legal measures to defend against disclosure of Tax Foresight / Employment Foresight information if necessary. In the future, we will only disclose if we are legally obligated to do so.

Q: Is information submitted to Tax Foresight / Employment Foresight privileged?

A: The software's Classifications may not be privileged, not least because Tax Foresight and Employment Foresight queries are by their very nature generic and do not necessarily relate to an actual case or client. The system never prompts for client identifying information and users should not enter such information into the system. To date we have never disclosed any user information to any third party and we will take legal measures to defend against disclosure of Tax Foresight and Employment Foresight information if necessary. In the future, we will only disclose if we are legally obligated to do so.

Pricing and miscellaneous

Q: How much does Tax Foresight cost? What about Employment Foresight?

A: The cost of the products will vary depending on factors such as type of organization and number of users. Please call us at (800) 607-6105 or email us at for specific pricing details.

Q: I’m having technical difficulties. What do I do?

A: Please contact our support staff and we’ll be happy to assist you.